Terms & Conditions
Last updated: July 15, 2025
Welcome to www.goldhausjewelry.com (“Website”), operated by Goldhaus (“we,” “us,” or “our”). By accessing or using our Website, you agree to these Terms and Conditions (“Terms”). Please read them carefully.
1. Use of Our Website
You agree to:
- Use the Website only for lawful purposes
- Not engage in any activity that interferes with the Website’s operation or security
- Not attempt unauthorized access to any part of the Website
We may suspend or terminate access if you violate these Terms.
2. Products and Orders
Product Information
We strive to display product details, images, and pricing accurately. However, errors may occasionally occur. We reserve the right to correct any errors and to change or update information at any time without notice.
Pricing
Prices are displayed in your country selection; however, checkout currency is in AED. You will purchase the items at an AED currency. Prices include applicable tax and shipping fees.
Order Acceptance
- Your order is an offer to purchase products from us.
- We reserve the right to accept or decline any order for any reason, including product availability or pricing errors.
- Once accepted, you will receive an order confirmation by email.
3. Payment
Payments are securely processed via our payment partners on Shopify. We accept various payment methods as displayed at checkout. Technical maintenance and website optimization services are provided by official Shopify partner and Shopify Agency.
4. Shipping and Delivery
We ship worldwide. Delivery times may vary based on destination, shipping method, and customs processes in your country. Shipping costs and estimated delivery times are provided during checkout.
Goldhaus is not responsible for delays caused by customs, carrier services, or unforeseen events.
5. Returns and Exchanges
Please refer to our separate Return Policy for details about returns, exchanges, and refunds.
6. Intellectual Property
All content on this Website, including images, designs, logos, text, graphics, and software, is owned or licensed by Goldhaus and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law:
- Goldhaus is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.
- Our total liability shall not exceed the amount paid for the product that gave rise to the claim.
8. Privacy
Your use of the Website is also governed by our Privacy Policy available at www.goldhausjewelry.com.
9. Governing Law
These Terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the revised date. Your continued use of the Website constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact us:
Email: customercare@goldhausjewelry.com
Phone: +971 52 986 7335