Privacy Policy
Last updated: July 15, 2025
Goldhaus (“we”, “us”, or “our”) operates the website www.goldhausjewelry.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make purchases from us.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely through our payment partners)
- Account login information (if you create an account)
Order and Transaction Data
- Purchase history
- Items added to your cart or wishlist
- Order fulfillment details
Technical Information
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Referring URLs
- Website activity and usage data via cookies and similar technologies
Marketing Information
If you subscribe to our newsletters or promotions via Klaviyo, we collect:
- Your marketing preferences
- Email engagement data (e.g. opens, clicks)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases, account, or inquiries
- Provide customer support
- Improve and optimize our website and services
- Conduct analytics and understand customer behavior
- Send marketing communications via email through Klaviyo (if you consent)
3. Sharing Your Information
We may share your information with:
- Service providers such as Shopify (e-commerce platform), payment processors, shipping carriers, and email marketing tools like Klaviyo
- Legal authorities if required by law or to protect our rights
- Marketing partners with your consent, for targeted advertising
We do not sell your personal information.
4. International Transfers
Because we ship worldwide, your data may be transferred and processed outside the UAE. We ensure adequate protection measures are in place to safeguard your personal data.
5. Data Retention
We retain your personal information as long as necessary for the purposes set out in this Privacy Policy unless a longer period is required by law.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at:
Email: customercare@goldhausjewelry.com
Phone: +971 52 986 7335
7. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date.